Privacy Policy

The Jazz Agency (otherwise referred to in this statement as; “we” or “us” or “The Jazz Agency”) explain our commitment to privacy and demonstrate the policies and the practices that we have instated to protect your personal information, in this Privacy Policy wording.

Who are The Jazz Agency?

We offer a service for booking and providing live music acts, we do not legally represent any of those live acts.
The Jazz Agency © 2018. Premier Marina, Brighton, BN2 5UP. UK Our website address is: www.thejazzagency.co.uk

If you have questions about your personal data and how we use it, or any queries relating to this Privacy Policy, contact us at:
hello@thejazzagency.co.uk

What personal data is collected and what do we use your information for?

When you contact us with an enquiry, either through the website contact form, by email, by written correspondence, by telephone or face-to-face – we log specific details about you as an individual / representing your company. These may include your title, full name, email address, a company name, a direct dial and a mobile telephone number.

The data that is collected is only used by us to enable us to offer you a reliable service, and to give you information on our services – on a lawful basis. We do not send out any email newsletters or email marketing to you.

To perform a contract with you

• To take steps at your request prior to entering into a contract
• To decide whether or not to enter into a contract
• To manage and perform that contract
• To ensure the records we store remain relevant

Our legitimate interest

• For good governance, accounting, managing and auditing The Jazz Agency business operations
• For market research, and analysis
• To only send you marketing communications once we have your consent

Legal obligation

When you exercise your rights under data protection law and make requests
• For compliance with legal, regulatory requirements and related disclosures
• For establishment and defence of legal rights
• For activities relating to the prevention, detection and investigation of crime
• To verify your identity, engage in fraud prevention and anti-money laundering checks

Your consent

Only when you request we disclose your personal data to other people or organisations
When we process any special categories of personal data – only at your request
Only sending you marketing communications where we have asked for your specific consent to do so

Marketing

The enquiry form on our website asks for your name, company name, email address, telephone number and a message; this information is only in order for us to respond to your enquiry and provide information requested by you.

You are free to unsubscribe from our database at any time by emailing us on: hello@thejazzagency.co.uk

Third parties

We do not share your personal information with third parties.

Data retention period

We store your data from our enquiry form, postal or written correspondence or via telephone calls – as long as is required to enable us to deal with your request; to continue to provide information to you in future; whilst a booking is being processed and if future promotions/ discounts are offered – based on our legal and regulatory requirements.

Your rights under the General Data Protection Regulation (GDPR)

– The right to be informed
– The right of access
– The right of rectification
– The right of erasure
– The right to restrict processing
– The right to data portability
– The right to object

Rights in relation to automated decision making and profiling

If you would like further information about data protection you can visit the Information Commissioner’s Office (ICO) at;
www.ico.org.uk.

The ICO is the UK’s independent authority set up to uphold information rights in the public interest and data privacy for individuals. We comply with all ICO regulatory and statutory requirements. You have the right to make a complaint to the ICO regarding the handling of your data.

Security

We implement appropriate organisational safeguards to protect against unauthorised or unlawful processing of personal data and against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data.

Please be aware, that we cannot fully eliminate security risks associated with the storage and transmission of your Personal Data.

Personal Data Breach

Should a breach of security occur, leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, including breaches that are the result of both accidental and deliberate causes, we will notify the Information Commissioner’s Office of the breach within 72 hours from its discovery. We will also contact individuals where the breach is likely to result in a high risk to the rights and freedoms of those individuals.

Cookies

The Jazz Agency website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which helps The Jazz Agency to improve our website. Google Analytics tracking uses cookies in order to provide comprehensive, statistical and geographical reports about website visitors’ and the way they navigate pages – but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports.

Most web browsers allow some control of most cookies through the browser settings.

You may prefer to disable (opt-out) cookies on this site and on others, the way to do this is to disable cookies in your web browser. Refer to your browser website for more details on how disabling this could affect how a website functions.

For more information regarding cookies; to see how cookies are set; and how to manage, or disable, them visit;
www.allaboutcookies.org

Consent

We will assume that by continuing to use – www.thejazzagency.co.uk – after reading this Cookie notice – that you consent to the terms of our use of cookies during your visit to www.thejazzagency.co.uk

GENERAL DATA PROTECTION REGULATION 2018

The EU law on personal data, the General Data Protection Regulation (GDPR), gives website visitors the right to receive certain, up-to -date details on what data is registered about them at any time, what purpose it will be used for, and where in the world it is sent (along with the possibility to prevent it from happening).

PHOTOGRAPHY

Any photographic images, used on www.thejazzagency.co.uk – are obtained through the consent of customers, or bought legally through stock image websites or are our own property.

If you have questions about your personal data and how we use it, or any queries relating to this Privacy Policy, please do not hesitate to contact us at: hello@thejazzagency.co.uk